Terms and Conditions.

Payment Policy & Options

At Mosaic Collective Studio we accept payments via the following methods:

  • Credit Card
  • Electronic Funds
  • Money Order   
  • Pay on delivery by taxi in Cyprus only.       


    Please Note: If purchasing online, you may only purchase using Credit Card or Electronic Funds Transfer

» Credit Card
(order
online Mosaic Collective accepts Visa & MasterCard at the Studio and online.

» Electronic Funds Transfer (Internet Bank Transfer) (order
online)
If you would like to pay by electronic funds transfer/bank transfer, you can select this option at the payment area in the checkout.
After you place your order, an email will be sent to you with our bank details.
You will need to transfer the funds via internet banking into to our account.


Your order will not be dispatched until the funds have cleared.
If the funds are not received within 7 days your order will be cancelled. 
(Note, it can take several days for the funds to transfer from your account into ours.)
If you have any concerns or undue delay, please contact us
shop@mosaic-collective.net

Money order
Payments are also accepted by money order.
Send us an email or post your shopping list. You may also use the online shopping cart to list your purchases and print it off and post or fax, without processing your order online. 
(Please note availability may change by the time we receive your order request.)
Cleared funds are required prior to processing your order.


How payments are processed....... 
Please note payments are processed on receipt of order.
This allows us to dispatch your items as soon as possible and keep our prices low by eliminating potential non-payments from other customers.

Please be assured that Mosaic Collective is not benefited financially by processing payments on receipt of order, it is simply to ensure the fastest, smoothest dispatch time possible and to enable us to keep our prices low.

If there is an extended delay on your order we will offer a temporary refund until the item is back in stock.

Tracking your payment history......
You can view your payment history online!

Simply 'Sign in' and then click on to 'Account Maintenance ' and you will enter your 'Membership Account ‘, where there are many things you can view and track about your orders including your 'Payment History'.

Your card details ARE NOT STORED in our online store (they are encrypted by the merchant bank) so it is completely secure. 

The payment history simply outlines what monies have been paid and what monies have been credited back to you, including store credit.

 

Privacy Notice

Mosaic Collective Privacy Policy - your privacy is assured.

Privacy Statement - Mosaic Collective is committed to safeguarding your privacy online.
Please read the following statement to understand how your personal information will be treated as you make full use of the Mosaic Collective website.

Gathering of Information
Voluntary Submission: Mosaic Collective does not collect personally identifying information about any individual Mosaic Collective website user except when knowingly provided by such individual.

Mosaic Collective is not responsible for the copying of data from visitors to Mosaic Collective site as it is out of our control in this regard. If you have any questions relating to information you wish to share on Mosaic Collective website please contact Mosaic Collective Management. Thank you.

All personally identifying information collected by Mosaic Collective will only be used by the Mosaic Collective team. Mosaic Collective will not forward any information on to any third party companies.

Cookies
A cookie is a data file that certain websites write to your computer's hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited.

Browser Level Information
Mosaic Collective
web-servers automatically collect information about a site user's IP address, browser type and referrer by reading this information from the user's browser (information provided by every user's browser). This information is automatically logged by most websites.

The information collected via online forms or by browser type will only be used by Mosaic Collective. All information sent to the Mosaic Collective website is held on secure database. Our promise to people using our website is that this information will not be shared with any third party companies.

This statement may change from time to time, so please check back periodically.
© Mosaic Collective. All Rights Reserved.

IP address: Every computer connected to the Internet has a numeric address called an "IP address." This may or may not correspond uniquely to a particular computer. In some cases, IP addresses can be resolved to domain names, which may indicate a site visitor's Internet service provider, employer, university, etc. As part of its database analysis Mosaic Collective resolves IP addresses to domain names.

Browser type: A user's browser is a software program running on a computer that allows users to access documents on the World Wide Web. Browsers can be either text or graphic. They read HTML coded pages that reside on a server and interpret the coding into what the user sees as Web pages. Netscape Navigator and Microsoft Internet Explorer are examples of Web browsers. Browser type typically discloses hardware platform, operating system, and browser software and version.

Referrer: The referrer is the URL of the Internet resource or page that causes a browser to request a page or image from Mosaic Collective servers.

Disclaimer
Policy details may be subject to change. Mosaic Collective will endeavor to continuously update policy details, but occasionally discrepancies may occur.

Copyright © Mosaic Collective 2010 All rights reserverd
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